Privacy Policy

Privacy Policy

Information We Collect

When you contact us or book a service, we collect your name, phone number, email address, and service address. We also collect payment information when you pay for services.

When you browse our website, we automatically collect certain technical data such as your IP address, browser type, and pages you visit. This helps us understand how people use our site.

How We Use Information

We use your contact details to schedule appointments, send service reminders, and respond to your questions. We use your payment information to process transactions.

We may use your email or phone number to send you updates about your service or occasional promotional offers. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and remember your preferences. Cookies are small text files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work properly.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools may collect information about your visits to our site and other sites over time.

We may also use third-party scheduling and payment processors. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as payment processors and scheduling software.

We may disclose your information if required by law or to protect the rights, property, or safety of Rose City Window Cleaning LLC, our customers, or others.

Data Retention

We keep your personal information for as long as needed to provide services and comply with legal obligations. When we no longer need it, we securely delete or anonymize it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict or stop processing your data.

To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new policy on this page and update the effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this privacy policy or how we handle your data, please reach out to us.

You can call us at 877-318-1882 or visit our website at rosecity window cleaning. We are happy to help.

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